Terms & Conditions

By using this website, you confirm that:

• You are at least the age of majority in your jurisdiction, or have permission from a parent/guardian
• You are using this website lawfully
• You will not use this website for fraudulent, abusive, unlawful, or unauthorized purposes

We reserve the right to refuse service, cancel orders, restrict access, or terminate accounts at our sole discretion.

We make every effort to ensure our inventory, listings, descriptions, and pricing are accurate. However, due to the fast-moving nature of trading card products, errors may occasionally occur. We reserve the right to:

All prices listed on our website are in CAD unless otherwise stated. Prices are subject to change at any time without notice due to:

Our singles are automatically priced via a 3rd party program, any incorrect or mispriced listing may be cancelled with full refund issued if purchased.

We reserve the right to accept, reject, or cancel any order for any reason, including but not limited to:

• Suspected fraud or risk concerns
• Billing or payment issues
• Stock discrepancies or incorrect product listings
• Shipping concerns

Orders may be cancelled if payment cannot be verified or authorized. Customers are responsible for ensuring all billing and shipping information is accurate before completing checkout.

Customers may request cancellation of an order before shipment, but approval is not guaranteed. If approved, all pre-shipment cancellations are subject to a 10% cancellation fee covering payment processing, administrative handling, inventory relisting, and market exposure.

All purchases are subject to our Refund / Return Policy. All sales are final once shipped. We do not accept returns, exchanges, or refunds for:

If an item arrives materially damaged, defective, or incorrect, customers must contact us promptly after delivery. We reserve the right to determine, at our sole discretion, whether a claim qualifies for replacement, store credit, partial refund, or full refund.

Trading card products are highly condition-sensitive and may contain natural manufacturing or handling imperfections. Unless explicitly stated otherwise, products may include:

Due to the way sealed trading card products are manufactured, distributed, and shipped, sealed items may arrive with cosmetic imperfections including but not limited to:

Collectors Realm does not guarantee any specific pulls, hit rates, contents, or outcomes from sealed products. By purchasing sealed product, you acknowledge that:

• Pack, box, tin, and case contents are random unless explicitly stated otherwise
• Manufacturer collation can vary
• Sealed product may not contain any specific chase card or value outcome

Opened sealed product is not eligible for return or refund.

All graded cards are sold based on the assigned grade from the third-party grading company. By purchasing graded cards, you agree that:

• The assigned grade is the opinion of the grading company, not Collectors Realm
• We do not guarantee future crossover, resubmission, or regrade outcomes
• Slab cases may have light scuffs, scratches, or handling wear that do not affect the graded card itself

Returns or refunds will not be accepted based on disagreement with a grading company's opinion.

We aim to ship orders within a reasonable timeframe, but shipping times are estimates only and are not guaranteed unless explicitly stated. Once an order has been shipped and accepted by the carrier, the customer assumes responsibility for the shipment, subject to applicable law.

We are not responsible for delays caused by:

Customers are solely responsible for ensuring the shipping address entered at checkout is accurate and complete. If an incorrect address is provided and the package is shipped to that address, Collectors Realm is not responsible for lost packages, delivery to the wrong address, replacement costs, or reshipping fees.

To protect our business and customers, we reserve the right to review, hold, verify, limit, or cancel any order we consider suspicious or high-risk. This may include orders flagged for:

We may request identity or payment verification before fulfilling certain orders.

By placing an order with Collectors Realm, you agree not to initiate a chargeback or payment dispute for any reason inconsistent with these Terms or our posted store policies. If a chargeback or dispute is initiated improperly, we reserve the right to submit all relevant evidence to the payment processor, including:

• Order records and checkout confirmations
• Tracking information and delivery confirmation
• Product listing details
• These Terms & Conditions and our Refund / Return Policy

We also reserve the right to restrict future purchases from customers who abuse chargeback or dispute systems.

From time to time, we may offer promotions, discount codes, giveaways, or special offers. Unless otherwise stated:

• Promotions cannot be combined
• Discount codes have no cash value
• Promotions may be modified or cancelled at any time
• We reserve the right to cancel or deny promotional use that appears abusive, fraudulent, or unintended

Giveaways, break incentives, and promotional bonuses are subject to their own posted terms where applicable.

All content on this website — including logos, branding, graphics, text, product photography, website design, and video/media assets — is the property of Collectors Realm and/or its licensors.

Collectors Realm is an independent retailer of trading card and collectible products. We are not affiliated with, endorsed by, or sponsored by any card publisher, manufacturer, or grading company unless explicitly stated.

All trademarks, product names, and brand references remain the property of their respective owners, including:

To the fullest extent permitted by law, Collectors Realm and 16806741 CANADA INC. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

Trading cards and collectibles are speculative assets and hobby products. Nothing sold or stated by Collectors Realm should be interpreted as:

Customers purchase products at their own discretion and risk.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable laws of Canada, without regard to conflict of law principles.

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

We reserve the right to update, revise, or modify these Terms & Conditions at any time without prior notice. The most current version will always be posted on our website.